QUALITY POLICY

NYK-FIL Ship Management, Inc. (NYK-FIL SMI) is an organization where quality is a way of life for every employee, working hand-in-hand to provide technically competent, professional, well-disciplined, loyal, hardworking and adaptable seafarers to our principals.

We will take the highest quality standard of service to heart, basic to the discharge of our responsibilities and central to our company's distinct yet interrelated operations.

NYK-FIL Maritime E-Training, Inc. (NYK-FIL NETI) is committed to providing maritime related training to its clients. As we exercise self-governance, impartiality, and confidentiality in the conduct of our training, we focus on meeting the needs of our customers thereby assuring them of competent and quality training.

The highest standards set by the organization serve as our guide in the pursuit of continuous improvement for service excellence.